Not legal advice - Denial Decoder helps you understand insurance denials; it doesn't replace a licensed attorney, doctor, or patient advocate.

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CO group

CO-45 Denial Code

What it means

This isn't really a denial - it's the normal discount between the provider's full charge and the contracted rate. The provider writes off the difference.

Why it happens

The provider billed more than the insurer's contracted rate; the gap is a required write-off.

What to do

Usually nothing to appeal - you should not be billed the CO-45 amount. If a provider tries to bill you the difference (balance billing), that's often not allowed for in-network care.

Can you appeal it?

Rarely needed; flag if you're being balance-billed.

Official description

Charge exceeds the fee schedule / maximum allowable amount (contractual adjustment).

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